Nigeria Launches Initiative to Capture Global BPO Market

GOMBE, Nigeria — The Federal Government announced the launch of the Outsource to Nigeria Initiative (OTNI), a strategic move aimed at harnessing Nigeria‘s abundant talent and skills to capture a significant share of the global Business Process Outsourcing (BPO) market, valued at $8.79 trillion.

Vice President Kashim Shettima unveiled the initiative at the Gombe International Conference Centre, highlighting its potential to create millions of job opportunities and spur unprecedented growth in Nigeria’s BPO and IT-enabled services sector.

The OTNI is designed to connect global firms with Nigeria’s skilled workforce, capitalizing on the country’s “abundance of talent, competitive cost structure, rapidly improving ICT infrastructure, and strategically advantageous location.”

Expressing confidence in OTNI’s ability to transform Nigeria’s economic landscape, Vice President Shettima stated, “Outsourcing, as an economic strategy, is not just about efficiency; it’s about acknowledging our global interconnectedness. It counters brain drain and channels our talent towards building a thriving Nigeria.”

The initiative symbolizes a partnership between the public and private sectors, aiming to position Nigeria as a key player in the global outsourcing market.

“The Outsource to Nigeria Initiative marks a strategic leap forward, making Nigeria an emerging outsourcing powerhouse ready to leave a lasting impact on the global economy,” added Shettima.

Addressing the nation, Shettima urged patience with the Tinubu administration’s economic policies, describing them as strategic investments to strengthen the economy’s foundation.

He reassured that the current reforms would lead to long-term economic prosperity.

Gombe State Governor Muhammadu Inuwa Yahaya emphasized that choosing Gombe as the launch site for OTNI was a recognition of the state’s potential and efforts to create a conducive environment for technological innovation and economic growth.

He announced a partnership with Outsource Global, showcasing the state government’s commitment to supporting private investment and job creation.

Hajiya Amal Hassan, Founder/CEO of Outsource Global, noted Nigeria’s position as a key player in the African BPO industry, expected to experience rapid growth.

She highlighted the nation’s demographic advantages and potential to tap into the global outsourcing trend, with India and the Philippines currently dominating the market.

The Outsource to Nigeria Initiative stands as a significant step towards integrating Nigeria into the global outsourcing economy, aiming for substantial economic benefits and job creation within the country. –