Tuesday, September 18, 2018

Telstra Moving More Than 300 Customer Service Jobs to the Philippines

Australian telco giant Telstra is reportedly planning to cut more than 300 customer service jobs, mostly at its Perth and Melbourne centres, as part...
Teleperformance

Teleperformance Named As 2016 Global Outsourcing 100 Firm

Teleperformance, the global leader in outsourced omnichannel customer experience management, today announced it has been named as a 2016 Global Outsourcing 100 company by...
Qualfon

Qualfon Acquires Texas-based CSG

Global business process outsourcing (BPO) firm Qualfon Inc, which operates outsourcing locations in the US, the Philippines, Guyana and Mexico, has acquired another contact center services...
Aegis Global

Aegis Plans Third Call Center in Malaysia

After exiting its Philippine operations by selling it to Telepresence, business process outsourcing (BPO) firm Aegis is reportedly planning to open its third call...
Bangladesh BPO

Bangladesh Aims To Become BPO Hub

DHAKA - Bangladesh seeks to copy the success stories of the Philippines, Sri Lanka, and India when it comes to business process outsourcing (BPO)...
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