Harte Hanks, customer engagement and interaction-led marketing firm listed in New York Stock Exchange, is consolidating some of its operations in the Philippines into its newest Business Process Outsourcing (BPO) building set to open in Pasay next month.
This, according to the company, should boost the firm’s employment in the country by more than a hundred.
In a statement, the company said it is on track to open on April 21 its newest BPO-call center at the Mall of Asia (MOA) complex in Pasay City.
Harte Hanks Philippines, a subsidiary of the US-based marketing company, currently employs about 2,000 people in its main and secondary locations in Metro Manila.
The move to establish a new office in the country will allow the company to integrate its operations in secondary locations within the Pasay facility.
Harte Hanks Impressed by Skill, Dedication of Philippine Employees
“We have been always impressed by the skill and dedication of our employees in Manila and look forward to sustaining our growth here,” said Jonathan Bondoc, Harte Hanks Manila-based Site Director, in a statement.
Ben Chacko, head of operational planning and strategy for Harte Hanks, said for his part that the Philippines’ consistent support of innovative business models such as buy-operate-transfer model and investment in dependable infrastructure priorities are just two of the reasons the company is expanding its investments here.
Harte Hanks expanded in Asia Pacific more than a decade ago with the launching of its call center in the Philippines.
Besides the Asia-Pacific, Harte Hanks has offices spread across North America, Europe and Latin America. – BPONewsDaily.com